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FAQ'S

  • What is MARS' clothing made of?
    Our clothing is crafted from premium materials, ensuring comfort, durability, and style. We prioritize high-quality fabrics like 100% cotton, wool, and sustainable blends to give you the best of luxury and affordability
  • How do I find the right size?
    We offer a detailed size chart for every product to help you find your perfect fit. You can view the size chart on the product page or contact our customer service for personalized assistance.
  • Does MARS offer exchanges or returns?
    Currently, we do not offer exchanges. However, we do accept returns within 14 days of purchase for items in their original, unworn condition. Please visit our Returns Policy page for more details on how to return your product.
  • Are MARS products sustainable?
    Sustainability is a key focus at MARS. We carefully source eco-friendly fabrics and materials and adopt responsible manufacturing processes to minimize our environmental impact while delivering luxurious designs
  • How do I care for my MARS clothing?
    To ensure the longevity of your MARS clothing, we recommend following the care instructions provided on the label. For most of our items, we suggest cold washing and air drying to maintain fabric quality.
  • Do you ship internationally?
    Yes, MARS offers worldwide shipping. Delivery times and costs vary based on your location, but we ensure reliable and secure shipping options. Visit our Shipping Information page for full details.
  • What payment methods do you accept?
    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Check our Payment Methods page for the full list
  • How can I track my order?
    Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status online at any time.
  • Do you offer gift cards?
    Yes, MARS offers digital gift cards in various amounts. Gift cards are the perfect way to share the luxury of MARS with friends and loved ones.
  • Are your products unisex?
    While we offer both men’s and women’s collections, many of our items, including oversized tees and accessories, are designed to be worn by anyone who appreciates bold, luxury fashion.
  • How often do you release new collections?
    At MARS, we believe in staying ahead of trends. We release new collections seasonally, but also introduce exclusive, limited-edition pieces throughout the year. Sign up for our newsletter to stay updated on the latest drops.
  • What makes MARS different from other brands?
    MARS stands out by offering high-quality, fashion-forward designs at an accessible price point. We bridge the gap between luxury and affordability, ensuring that every piece you wear makes a statement without breaking the bank.
  • How do I become a MARS member for exclusive offers?
    You can join the MARS family by signing up for our newsletter. As a member, you’ll receive early access to new collections, special promotions, and exclusive offers.
  • Can I get personalized style recommendations?
    Yes! Our team is happy to provide personalized style recommendations based on your preferences. Contact our customer service team, and we’ll help you find the perfect pieces to suit your style.
  • What is the delivery time for my order?
    Delivery times vary depending on your location. Typically, domestic orders take 3-7 business days, while international orders can take 7-14 business days. You can track your order for real-time updates.
  • How do I contact customer support?
    You can contact our customer support team via email or phone. Our support hours and contact information are available on the Contact Us page.
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